Support
Write to hola@makaisurf.app and we'll get back to you. We're two people, so you'll hear from a real person.
Common issues
- I can't see my session photos. Photos are delivered privately. If the photographer has delivered them, refresh My photos. If they're still missing, send us the date and beach.
- I can't upload a photo. Try a JPEG or PNG copy and check your connection. You can retry pending photos from the studio.
- I can't see nearby beaches. Allow location access to sort beaches by distance. You can also search for a beach by name.
- Someone is behaving badly. You can block and report anyone from their profile. We review every report.
Your data: access, correct and delete
Edit your name, role and photo in My profile. To delete your account, choose Delete my account; save your originals before continuing.
To request a copy of your data, write to us from the account concerned. We'll respond within 30 days.
Full details are in the privacy policy.